Company & Service Information
Core EAP Package



Horizon Retain offers a variety of EAP models as core package options. Most of our customers choose from:

  • Telephonic counseling
  • 1-3 face-to-face sessions
  • 1-5 face-to-face sessions
  • 1-8 face-to-face sessions
Services in our standard EAP package include:

  • 24/7 live telephonic access to Horizon Retainís staff of masterís level consultants for information, brief counseling and referral, as well as access to other EAP services
  • Innovative ONECALL system where the helping process begins in the first call - callbacks are not necessary
  • Face-to-face counseling by licensed counselors in off-site offices
  • Legal consultation and referral
  • Financial consultation and resources
  • Comprehensive on-line EAP services
  • On-line Life Management Resources including information, self-assessments and personal plans covering a wide variety of issues
  • Training hours that can be used for Work and Life Management Seminars, Employee EAP Orientation Seminars or Supervisory EAP Orientation Training
  • On-site support services for events such as downsizing, re-organization and health fairs
  • Responsive and thoughtful account services
  • Unlimited human resource/management consultation
  • Substance Abuse Professional (SAP) services
  • Critical Incident Stress Management (CISM) and threat assessment services
  • Comprehensive implementation plan
  • Initial and ongoing program promotion
  • State-of-the-art quarterly reporting and participant evaluation data available on-line


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